Terms and Conditions & Cancellation Policy

PAYMENT POLICY 

To confirm your booking, the following payment schedule applies: 
1. Initial Deposit: A minimum of 10% of the total booking value must be deposited within 24 hours of booking the trip. 
2. Booking Amount: 30% of the total billing amount is required at the time of booking. 
3. Final Payment: The remaining 70% of the total billing amount must be deposited at least 30 days before the departure date. 
4. Failure to adhere to the payment policy may result in the cancellation of the booking without prior notice. 

CANCELLATION POLICY 

1. Cancellations made up to 30 days prior to departure will incur a cancellation charge of 20% of the total ticket value. 
2. Cancellations within 30 days of departure will result in a 100% cancellation fee of the total ticket value. 
3. If the 30% booking amount is not received within one month of booking or at least three months before the travel date (whichever is 
sooner), the booking will be canceled without prior intimation, and any amount paid will be forfeited with no refund. 
 

GENERAL POLICIES 

1. Identification Requirement: All guests must carry valid identification at check-in. Accepted IDs: Voter ID, Passport, and Driver’s 
License (PAN cards are NOT accepted). 
2. Behavioral Conduct: The tour captain reserves the right to take necessary actions if a guest's behavior is deemed inappropriate. 
3. Property Damage: Guests are liable for damages, except normal wear and tear. 
4. Loss of Personal Belongings: RIDESnTREKS LLP is not responsible for any loss of personal belongings, including electronics, 
clothes, or luggage. 
5. Policy Variations: Specific trips may have different policies based on seasonal or operational requirements. 
6. Policy Amendments: We reserve the right to modify these terms at any time, with changes effective immediately upon update. 
 

CIRCUMSTANCES BEYOND OUR CONTROL 

RIDESnTREKS LLP is not liable for any losses or modifications in itineraries due to circumstances beyond our control, including but not limited 
to: 
• War or threat of war 
• Airport closures 
• Epidemics and pandemics 
• Natural disasters (earthquakes, floods, etc.) 
• Terrorist activity or civil unrest 
• Industrial disputes or strikes 
• Adverse weather conditions 

GUEST RESPONSIBILITY 

1. Guests must ensure their behavior does not disturb others or create safety risks. 
2. Irresponsible behavior, including negligent driving or riding, will result in immediate termination of the contract without a refund. 
3. Alcohol consumption should be done responsibly, and the company will not be liable for any consequences resulting from impaired 
judgment. 
4. Guests are responsible for damages to accommodations, transport, or other booked services. 
5. Any diversions or additional costs due to guest misconduct will be borne by the guest. 

DISCLAIMER FOR PROPERTY SERVICES 

RIDESnTREKS LLP acts as a booking intermediary and does not control or operate accommodations. As such: 
1. Property descriptions are based on information provided by property owners. 
2. We do not guarantee the availability, quality, or services provided by properties. 
3. Any disputes regarding accommodation should be addressed directly with the property owner or manager. 
4. RIDESnTREKS LLP holds no liability for any losses or issues related to the property’s services. 

MEDICAL SELF DECLARATION 

1. Our trips take place in remote, high-altitude, or rugged terrains where medical facilities are limited. 
2. Guests must ensure they are physically and mentally fit for the trip. 
3. A valid medical certificate, signed by a doctor, must be carried by each traveler. 
4. RIDESnTREKS LLP is not responsible for any medical issues or emergencies that may arise during the trip. 

REFUND POLICY 

1. No refunds will be provided under any circumstances. 
2. If a service or experience is canceled due to RIDESnTREKS LLP’s responsibility, a credit note will be issued instead of a cash 
refund. 

DEFAMATION POLICY 

1. Guests agree not to publicly criticize or post defamatory remarks about RIDESnTREKS LLP, its employees, associates, or partners 
on social media, review platforms, or public forums. 
2. Any breach of this clause will result in legal action, with a minimum penalty of INR 50,000 per breach. 

LIABILITY DECLARATION 

1. Guests acknowledge the risks associated with treks, bike expeditions, and adventure tours, including extreme terrain, altitude 
sickness, and adverse weather conditions. 
2. RIDESnTREKS LLP is not responsible for injuries, illnesses, or fatalities during the trip. 
3. Guests assume full responsibility for any medical expenses incurred during the trip. 

INTERNATIONAL BOOKING  TERMS & CONDITIONS 

Booking Policy 
1. Passports and PAN cards are mandatory for all travelers. 
2. Resort/room category availability is subject to change at the time of payment. 
3. Flight prices are subject to change until payment confirmation. 
4. In case of duplicate bookings, RIDESnTREKS LLP will not be responsible for refunds. 

Payment Policy 
1. 10% of the booking amount is required to confirm the reservation. 
2. 45 days before travel – 30% of the booking amount must be paid. 
3. 30 days before travel – 100% of the booking amount must be paid. 
4. 100% of flight fares must be paid at the time of booking. 

Cancellation Policy 
1. Cancellations 60-31 days before departure – Initial booking amount will be forfeited. 
2. Cancellations within 30 days of departure – 100% of the booking amount is non-refundable. 
3. Flight cancellations will be subject to airline policies. 

Resort Policy 
1. Honeymoon benefits or inclusions may change at the time of check-in. 
2. Guests must reconfirm their inclusions 1-2 days before check-in. 

COMPLAINTS & DISPUTE RESOLUTION 

1. Guests must report any issues during their trip to the accommodation manager or tour representative immediately. 
2. If unresolved, complaints should be directed to RIDESnTREKS LLP via the provided email or phone number. 
3. No complaints or refund requests will be entertained after the tour ends. 
By booking with RIDESnTREKS LLP, you agree to abide by these terms and conditions. We look forward to providing you with an 
adventurous and memorable experience!